Affiliate Center - Customizing System Emails

In ClickFunnels, system emails for your affiliate program are designed to streamline communication without the need for creating complex workflows or automations. These emails are automatically triggered when an affiliate registers, is approved, or earns a commission. By using system emails, you save time and ensure consistent communication with your affiliates. This article will guide you through the process of customizing these emails to better suit your affiliate program’s needs.


Requirements

  • An active ClickFunnels account


Accessing System Emails

To access and customize system emails in ClickFunnels, follow these steps:

  1. Navigate to Workspace Settings in the left-side menu.

    Workspace Settings

  2. Select System Emails under “Workspace Settings” menu.

  3. By default, the Affiliates tab is selected. If not, select the Affiliates tab to view system emails specifically for affiliates.

    Affiliates Tab in System Emails


Available System Emails for Affiliates

Under the Affiliates tab, there are three key system emails available for customization:

  1. Affiliate Approved Email: Sent to an affiliate when their application is approved.

  2. Commission Earned Notification: Sent to an affiliate when they refer a sale to your business.

  3. New Affiliate Welcome Email: Sent to an affiliate when they create their account in your Affiliate Center.

These system emails for affiliates are turned on by default in the workspace, which use predefined content provided by ClickFunnels.


Customizing System Emails for Affiliates

To customize the content of system emails for your affiliates, follow these steps:

  1. Access the Email Template: Click on the name of the email (e.g., “Affiliate Approved Email”) to access the email settings page.

    Clicking on the email

  2. Modify the Subject Line: You can change the email subject line in the Subject field. To personalize the subject, you may use merge tags. Click on the blue Merge Tags link to insert available merge tags, such as {{brand_name}}.

  3. Enable Custom Template: If you wish to modify the default email content, toggle on the Use Custom Template option. This enables you to customize the email template instead of using the default content provided by ClickFunnels.

  4. Edit the Email Content: Click the Edit Custom Template button to open the email editor. Here, you can design your email according to your preference by adding text, images, buttons, and more.

    Editing Email

  5. Insert Merge Tags for Dynamic Content: To add dynamic content specific to affiliates, click on Merge Tagsin the email editor and select the desired tags. For example:

    • Use {{brand_name}} to insert your brand name.

    • Use {{affiliates_dashboard_url}} to generate the affiliate area URL.

    • Use {{affiliate.name}} to personalize the email with the affiliate’s name.

  6. Reset to Default Content: If you have customized the email but want to revert to the original default content, simply click Reset Email to Default. This action will discard all changes and restore the default system email content.

Learn more about system emails in the How to Customize and Manage System Emails in ClickFunnels article.


Enabling/Disabling System Emails

You have the flexibility to control which system emails are sent to your affiliates by enabling or disabling them. To manage a specific system email, simply use the Enabled toggle switch located next to each email option. When the toggle is set to Blue, the email is enabled and will be sent automatically when triggered by an event, such as an affiliate registration, approval, or commission earned. When the toggle is set to Gray, the email is disabled and will not be sent.

Enable Disbale Email